Recommended for all employees including management 2-hour format
Three-step process to handling violence in the workplace:
Step 1: Prior to Incident
- Identify High-Risk Situations
- Identify Warning Signs
- Identify Mechanisms
- Developing Policies
- Developing Procedures
- Lower-Management Training
- General Population Training
- Media Issues
Step 2: Time of Incident
- Low-Threat Procedures
- High-Threat Procedures
Step 3: Post Incident
- Mobilizing Resources
- Use of EAP
- Debriefing/Critiquing
- Community Support
Program Length
- 2-hours